It seemed like a simple thing to do. Such a small change to make. The instructions were straightforward enough. I pressed “click.”. A quick flash. All done.

Suddenly my website couldn’t be accessed. I tried everything I knew. I looked everywhere I could for ways to undo it. But whatever I did, I could find no way to restore it to the way it had been just a minute before. I’ve really done it this time I thought. . Wait, what about the back up I did not long ago.

It appears there was no back up to be found.

This was turning into my worst nightmare. And now the afternoon was nearly over. This can’t go over until tomorrow, I thought. What to do now?

D9 Support came to the rescue, quickly and effectively and calmly. And shortly, all was back to normal in working operation again.

I have to say, D9 are looking after me well.

There are a lot of different hosting sites, offering different degrees of service. Ease of use and assistance to the new website owner venturing out like an old time pioneer into the wild west of the internet may not be the top priority of a large hosting company. So, I was pleased to be introduced to D9 Hosting.

Started by Dan Thompson and Paula Brett in 2007, D9 Hosting offers a wide range of services to people all over the globe. They have a well-thought-out range of packages and rates to cater to different types of users. In particular, D9 has a special interest in helping new people to get started smoothly online and pass through all the complexities the old hand can deal with comfortably. Using their own personal experience to draw on, they give additional suuport to the needs of beginners with on-line videos and other services which are easily accessed. 

Personally I have used their service and found D9 to be very helpful. For example, Paula responded instantly to a chat request and the issue I had was fixed within minutes. I found they have many satisfied users with good word of mouth.

So, I can definitely recommend D9 Hosting with confidence.